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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Hoag

August 6, 2026

5  out of  5
rating by Lori Hoag
"The process of switching over to State Farm was quick and easy! Jacob was my agent and helped me with each step. Not only that, saved me quite a bit of money!! Thank you Jacob!!"
We responded:
"Thank you for the 5-star review of Daphine Willingham’s team - we really appreciate your kind words! "
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Fernando Bastida

August 4, 2026

5  out of  5
rating by Fernando Bastida
"El trabajo de Jacob ha sido excelente. Demuestra ser un gran profesional a pesar de ser tan joven. Todo lo ha hecho sencillo y se ha preocupado de darnos el mejor precio y la mejor calidad. Se agradece mucho tener tan buenos profesionales. Lo recomiendo a todo el mundo que quiera un buen seguro de auto."
We responded:
"Hi Fernando, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Phoenix.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Daphine Willingham "
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Claudia Gonzales

July 31, 2026

5  out of  5
rating by Claudia Gonzales
"Very informative and patient"
We responded:
"Hi Claudia, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Daphine Willingham, Your State Farm Agent "
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Rose Canarini

July 28, 2026

5  out of  5
rating by Rose Canarini
"Incredible experience fast and efficient. Love it! Price for home owners insurance and car insurance quote was a no brainer to switch! Thank you State Farm!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Robert Sorcinelli

July 28, 2026

5  out of  5
rating by Robert Sorcinelli
"Jacob answered all my questions what more could I ask for?"
We responded:
"Robert, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Daphine Willingham and Team "
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Thirza Stalnaker

July 22, 2026

5  out of  5
rating by Thirza Stalnaker
"Jacob was Phenomenal unfortunately my husband passed away and I was very well taken care by him in our 43 years of marriage I’ve never had to do anything with bills or insurance Jacob explained Everything in detail he showed me above and beyond exceptional customer service Thank You Jacob!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Connie Grover

July 20, 2026

5  out of  5
rating by Connie Grover
"We so appreciate the policy review. Jacob making sure we knew about the services available was great. He was polite and professional
Thank you so much! Happy to be apart of the insurance family 😀"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Pam S

July 17, 2026

5  out of  5
rating by Pam S
"Jacob helped me switch to State Farm. He was very patient and answered all my questions. It was an easy transaction."
We responded:
"Hi Pam, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Daphine Willingham, Your State Farm Agent "
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Mike Estvanic

July 10, 2026

5  out of  5
rating by Mike Estvanic
"We just switched our State Farm insurance from Ohio to PHX and we went with the Daphine Willingham office. Brooke K was the point of contact at the agency and she was fantastic. Great communication, fast responses, and no missing around. Brooke gave us competitive prices and got us set up quickly. 100% recommend."
We responded:
"Thank you so much for the 5-stars, Mike! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Haizel Cedeno-Bennett

July 10, 2026

5  out of  5
rating by Haizel Cedeno-Bennett
"Very helful and responded me to every single email."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Mary L. Bankhead

July 2, 2026

5  out of  5
rating by Mary L. Bankhead
"The Willingham Agency has been nothing but helpful! They were quick answering our questions and their service is unmatched! Never in a million years did I think I could afford State Farm insurance-- their rates were lower than other agencies and it was a pleasant surprise!"
We responded:
"Mary, we're thrilled to hear that you found our service unmatched and our team quick to answer your questions! We're pleased to have been able to assist you and provide top-notch service. Thank you for choosing our agency for your insurance needs! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Lawrence Wallett

June 24, 2026

5  out of  5
rating by Lawrence Wallett
"Awesome service from brookev"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Daphine Willingham’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Phoenix ."
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Carmen Cruz

June 16, 2026

5  out of  5
rating by Carmen Cruz
"Jacob was very patient with all my questions."
We responded:
"Wow, thank you for the 5-star review, Carmen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Espiridion Olea

June 6, 2026

5  out of  5
rating by Espiridion Olea
"State Farm it's a very good insurance and all my processes was easy and faster, for sure I recommend you guys with family and friends!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Daphine Willingham’s Team. "
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Brenda Hankins

June 5, 2026

5  out of  5
rating by Brenda Hankins
"It was a pleasure working with Jacob D. He was knowledgeable, patient, and very eager to help me.
We had a positive outcome."
We responded:
"Brenda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Daphine Willingham’s Team!"
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Isabel Ortiz

June 4, 2026

5  out of  5
rating by Isabel Ortiz
"I am grateful for the opportunity to bring my business to Daphine Willingham State Farm Agency.

Brooke has been amazing! She has been so helpful, knowledgeable, kind, and professional. She helped me explore my options that included coverage and policy types before I switched my coverage from USAA. If you are looking to find out what your options are and receive great personable service call Brooke!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Daphine Willingham’s Team. "
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Tim Belcourt

May 22, 2026

5  out of  5
rating by Tim Belcourt
"Talked with live agent both through email and voice call and received great personalized service and a better policy and pricing than other insurance companies. Would highly recommend Jacob Diaz to discuss your insurance needs. 5 star office."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Daphine Willingham’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Phoenix ."
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Choi Lee

May 20, 2026

5  out of  5
rating by Choi Lee
"Her team member Jacob handled the process from beginning to end. He was courteous and polite. He is a good team member and will have a good future with State Farm."
We responded:
"We are grateful for your 5-star review, Choi! Thanks for taking a moment to share your positive rating of State Farm Agent Daphine Willingham’s Team here in Phoenix . "
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Fabian Lee

April 28, 2026

5  out of  5
rating by Fabian Lee
"My service was excellent above and beyond. Thanks. B."
We responded:
"Thank you so much for the 5-stars, Fabian! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Joe Wilhelm

April 8, 2026

5  out of  5
rating by Joe Wilhelm
"I have not had a personalized insurance agent for some time. AI assistants only. It’s nice to talk to a person. So I saved $250/year and gained an agent. I’m happy!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Daphine Willingham’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Phoenix ."
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Kevin Randall

April 7, 2026

5  out of  5
rating by Kevin Randall
"Each time I have worked with our local State Farm Insurance agency I’ve been treated very well. Aries has helped me numerous times and been extremely helpful and friendly."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Daphine Willingham’s Team. "
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G. Garcia

April 6, 2026

5  out of  5
rating by G. Garcia
"Jacob was a perfect representative very knowledgeable and very pleasant"
We responded:
"G., thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Daphine Willingham’s Team—we are always here to help!"
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WINNI MARTINEZ-SOBIESKI

April 5, 2026

5  out of  5
rating by WINNI MARTINEZ-SOBIESKI
"I just changed to State Farm from a company I was with for a few years. Brooke was the agent answering my call and I could not be more impressed with the service I received. This State Farm office knows how to treat customers. They answer the phone when you call and if needed they will call you back within a few minutes, not 24 hours, which I experienced many times. If you are looking for a Insurance company/agent that provides you with great service and prices call Brooke at State Farm she is my recommendation!"
We responded:
"WINNI, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ruben Ortega

March 30, 2026

5  out of  5
rating by Ruben Ortega
"Brooke was very helpful and explained everything as best as she could"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Daphine Willingham’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Phoenix ."
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Elena Montes

March 25, 2026

5  out of  5
rating by Elena Montes
"Jacob was very friendly, answered all my questions and I got good price."
We responded:
"Thank you so much for the 5-star rating, Elena! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "